CemeCon Service

Service

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Services for the construction and operation of systems technology
and the design and production of coatings

In addition to the actual production of your coating and the provision of systems technology, comprehensive service packages are available. With these tried-and-tested services, you will be able to use your high-quality coating technology successfully and profitably. For this reason, a precisely coordinated service is an extremely important element of our company philosophy.

CemeCon has a number of service departments with qualified staff from various areas of expertise. Service engineers and technicians, logistics experts, customer advisors and our own car pool offer you, the customer, an answer and a solution to your coating task and/or systems technology in any situation, all over the world.

Around the clock, 7 days a week, depending on requirement!

Your coating order is in reliable hands

In the production of customer-commissioned coatings, compliance with deadlines is absolutely essential in order to avoid downtimes in your production. Our logistics delivery service makes almost every delivery date possible. Using our order tracking system, customers are able to check on the current processing status of their coating order. As a result, customers always have up-to-date information on the manufacturing status, allowing them to plan their production and capacities more efficiently.

Technical consultation on systems technology

Our technical support is available for you at all times with regard to the delivery of the systems technology for your in-house production. Our experienced service engineers will give you intensive training in operating the coating system and will service the system at regular intervals. Should you require replacement parts despite the extremely robust structure of our technology, our logistics replacement part service will make sure the required components are supplied at short notice.

Our pro-active service gives you competitive advantages

Our pro-active service goes into action even before problems can arise. We clear the way to make your production as smooth as possible. We always endeavour to understand the customer’s requirements, to contribute actively to their implementation in order to find fast solutions to problems that occur.

The objective is to increase your productivity and economic efficiency

Our customer advisors will be happy to answer any further questions on the services and service packages so that you can use and operate your top-class coating technology successfully.